Safety and compliance information for Ring Battery Doorbell
IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring.
Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work; permits and/or professional installation may be required by law. Please consult a qualified electrician in your area if you are unsure or uncomfortable in performing the installation.
CAUTION: Risk of fire. Do not install near combustible or flammable surfaces.
CAUTION: To reduce the risk of electrical shock, DO NOT open the unit. There are no user serviceable parts inside the unit. Refer to customer support for any repairs.
Keep the device and its power adapter (sold separately) in a well-ventilated area and away from heat sources, especially when in use or charging. For more information about batteries, go to www.amazon.com/devicesupport. Your device uses the USB cable provided and a USB charger or USB port that is compliant with safety standards, such as IEC 62368. Do not charge your device near water or in extremely humid conditions.
OTHER SAFETY CONSIDERATIONS
Your device can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not intentionally immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device or batteries to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids. If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device or batteries (if applicable) with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or batteries or any wires connected to your device during a lightning storm while your device is powered. If your device or batteries appears to be damaged, discontinue use immediately.
Protect your device from direct sunlight.
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
CAUTION: When mounting this device in elevated locations, use precautions to ensure that the device does not fall and harm bystanders.
SAFELY CONNECTING YOUR RING BATTERY DOORBELL TO YOUR HOME’S ELECTRICAL WIRING
If you install the Ring Battery Doorbell where a doorbell is already in use and you connect the Ring Battery Doorbell to your home’s doorbell electrical wiring, you must turn off the existing doorbell’s power source at your home’s circuit breaker or fuse and test that the power is off BEFORE removing the existing doorbell, installing the Ring Battery Doorbell, or touching electrical wires. Failure to turn off circuit breaker or fuse so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE.
More than one disconnect switch may be required to turn off the equipment before servicing.
To test whether you have successfully de-energized your existing doorbell’s power source, press your doorbell several times to confirm that the power is off.
If the electrical wiring in your home does not resemble any of the diagrams or instructions provided with Ring Battery Doorbell, if you encounter damaged or unsafe wiring, or if you are unsure or uncomfortable in performing this installation or handling electrical wiring, please consult a qualified electrician in your area.
Based upon the product specification provided by the manufacturer, this unit is intended to be supplied by approved ES1 power supply suitable for use at 50 °C and the altitude shall be evaluated at 2000m minimum.
PROTECTION AGAINST WATER
If your device is dropped or otherwise damaged, the waterproofing of the device may be compromised. For more information concerning care instructions and the waterproofing of your device, please see www.amazon.com/ devicesupport.
PRODUCT SPECIFICATIONS
Battery Doorbell
Model number: 5F97F2
Electrical rating: Battery only or battery with hardwired (8 to 24 Vac, 50/60 Hz, 5VA ; or 24Vdc 420mA/500mA) or 5Vdc, 3A Max.
Operating Temperature Range: -20°C to 50°C (prolonged exposure to direct sunlight and other conditions may increase the temperature of your device and affect performance).
FOR CUSTOMERS IN EUROPE AND THE UNITED KINGDOM
Conformity Statement
Hereby, Ring LLC declares that the radio equipment type 5F97F2 is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulation, RER 2017 (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: www. ring.com/DoC
Wireless Features: WiFi 2.4GHz
Maximum Power: 20dBm
Bluetooth Low Energy Maximum Power: 20 dBm
Device Power Consumption
Mode: Networked standby
RADIO FREQUENCY COMPLIANCE
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC.
EUROPE AND THE UNITED KINGDOM SAR COMPLIANCE
This device has been tested and meets applicable limits for Radio Frequency (RF) exposure.
LimbsSAR : [0.247 W/kg] The local Specific Absorption Rate (SAR) quantifies the user’s exposure to the electromagnetic waves of the equipment concerned. The maximum permitted SAR is 4 W/kg for the limbs.
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www. amazon.com/devicesupport.
ADDITIONAL SAFETY AND COMPLIANCE INFORMATION
Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
TERMS AND POLICIES
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies, visit ring.com/legal.
LIMITED WARRANTY
If you purchased your Ring devices or accessories (the “Device”) from Ring, Amazon or from authorized resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we.”
When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as “Used” & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third party repair, third party parts, or other external causes.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided below in ‘Contact Information’.
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Contact Information. For help with your Device, please contact Ring Community Support online at support.ring.com or call us at 01727 26 3045 or +44 0808 196 5767.
FOR EUROPEAN CONSUMERS
If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.
FOR SOUTH AFRICA CONSUMERS
For help with your Device, please contact Ring Community Support, or call 0800 993 700.
FOR SAUDI ARABIA CONSUMERS
If you are a consumer residing in the Kingdom of Saudi Arabia, the term of the limited warranty referred to above is 2 years from the date of original retail purchase.