Night Vision in Ring devices

Night Vision is a dual-mode imaging capability built into some Ring cameras and doorbells that automatically adapts to changing light conditions. 

• Colour in low light:

  When dim lighting is present, the camera captures true-colour video so you can see real details like clothing and vehicle colors. 
• Black and white in no light:

  When the environment goes fully dark, the camera automatically switches to sharp black and white infrared imaging for clear, detailed footage. 

The transition between modes happens automatically with no manual adjustment needed. 

Colour Night Vision in previous Ring devices 

Previous versions of Ring Doorbells and Cameras have the option to turn Colour Night Vision on or off in the Ring app. Colour night vision adds colour to video in low light for improved clarity and motion detection. With the feature turned off, your Ring device will show video captured at night in black and white.

Adjusting the colour night vision setting in the Ring app

To turn colour night vision on or off, follow these instructions:

1. Open the Ring app.
2. Tap the

   menu

   (☰).
3. Tap

   Devices

   .
4. Select the device you want to adjust.
5. Tap

   Device Settings

   .
6. Tap

   Video Settings

   .
7. Toggle

   Colour Night Vision

   on or off.

Fixing night vision and other video issues

Although rare, there have been instances where a Ring device can experience black, pink and other distorted video quality like night vision video captured during daytime hours. Here are a few things to try.

Check your Ring device's signal strength.

If your Ring device is far from your wifi router, it may be experiencing connection or video issues. 

1. Open the 

   Ring app

   .
2. Tap the 

   menu

    (☰).
3. Tap 

   Devices

   .
4. Select the 

   Ring device

    you would like to test.
5. Tap on the 

   Device Health

    tile.
6. Scroll to 

   Signal Strength

    under the 

   Network section

   .

The green, amber and red colours are indicators of your device connection. Green is good, red is poor. Learn more about fixing connection issues.

Reboot your Ring Video Doorbell or Security Camera in the Ring app.

In order to reboot your Ring device, it must be connected to wifi. 

1. Open the 

   Ring app

   .
2. Tap the 

   menu

    (☰).
3. Tap 

   Devices

   .
4. Select the Video Doorbell or Security Camera you wish to reboot.
5. Tap on the 

   Device Health

    tile.
6. Scroll down to

   Reboot This Device

   .
7. Give your device a few moments to start back up.