Using Ring Intercom with Alexa

You can use Ring-compatible Amazon devices with your Ring Intercom to answer, unlock by voice, and create a Routine to play a voice alert.

Learn more about connecting Amazon Alexa devices with Ring devices.

Answering your Ring Intercom with Alexa

Your Ring Intercom lets you speak with visitors through Alexa-compatible devices.

To talk with a visitor:

• Say,

  "Alexa, answer Ring."
• Say,

  "Alexa, speak to [Intercom name]."
• Say,

  "Alexa, talk to [Intercom name]."

Important note: Replace [Intercom name] with what you named your Intercom during setup (such as "front door," "entrance," or "side door").

To end the conversation:

• Say,

  "Alexa, hang up."
• Say,

  "Alexa, exit."
• Say,

  "Alexa, stop."
• Say,

  "Alexa, quit."

Setting up Unlock by Voice for your Ring Intercom

Unlock your door with Ring Intercom by using voice commands through your Alexa-compatible device. Learn more about unlocking your door using Ring Intercom.

To turn on Unlock by Voice and create a voice code in the Alexa app:

1. Tap the

   lightbulb

   icon (devices) at the bottom of the Alexa app.
2. Select your

   Ring Intercom

   from the device list.
3. Tap the

   gear

   icon (settings) in the top right.
4. Tap

   Unlock by Voice

   .
5. Create your voice code when prompted.

Voice Commands:

• "Alexa, unlock [Intercom name]."
• "Alexa, open [Intercom name]."

Alexa will ask for your voice code to complete the action. If using an Echo Dot, end any two-way visitor conversations before giving unlock commands.

Important note: Replace [Intercom name] with what you named your device during setup (such as "front door," "entrance," or "side door").

Controlling Ring Intercom with your smartwatch

Control your building entrance from your smartwatch. Your Ring Intercom works with Alexa-compatible watches and allows you to unlock doors from your wrist.

Compatible smartwatches

• Fitbit Versa
• Fitbit Sense 1 and 2
• Samsung Galaxy Watch with Wear OS

Setting up your smartwatch

To link your Ring Intercom to an Alexa-compatible smartwatch, your watch must first be connected to the Alexa app.

To link your Ring Intercom to an Alexa-compatible smartwatch, connect your smartwatch to the Alexa app:

1. Open the Amazon Alexa app, and go to the settings menu.
2. At the top of the settings menu, select

   Add Device

   .
3. Scroll down and select your

   device type

   (i.e. smartwatch).
4. Follow the instructions on the screen.

To link your smartwatch to your Ring Intercom:

1. Open the Amazon Alexa app.
2. Open the app menu, and tap

   Skills & Games

   .
3. Use the search bar to search for

   Ring

   . Tap to select.
4. Tap

   Enable

   to use the Ring Skill.
5. Follow the prompts to sign in with your Ring account to link it with your Amazon account.
6. Once the accounts are linked, tap

   Discover

   Devices

   to sync your Ring Intercom with Alexa.

After your Ring Intercom has successfully synced, you can use an Alexa voice command on your watch to unlock your building entrance by saying, "Alexa, unlock [Intercom name]".

Viewing live video from your Ring Intercom Video

When your building's video intercom connects to Ring Intercom Video, you can see visitors on your Echo Show or Fire TV. Live video only works when someone calls your intercom.

Some Fire TV remotes use the same button for Alexa commands and mute functions. You can't use Alexa commands during an active call on these remotes. You must end the call before using Alexa to unlock the door. Without an active call, no video will show when you use Alexa commands.

Creating a Routine to play an Alexa voice alert from Ring Intercom

Use Alexa Routines to allow custom voice and sound alerts on your Alexa devices when an incoming call is received.

You can create a Routine to pause video content on Fire TV and have Alexa Fire TV say, "Someone is at your lobby" when an incoming call is detected.

In the Alexa app:

1. Tap the three lines icon on the bottom navigation bar.
2. Select the

   Routines

   tile.
3. Tap the

   +

   icon to

   Create Routine

   .
4. Tap

   Add an event

   under the

   When

   section.
5. Tap

   Smart Home

   .
6. Select your Ring Intercom device from the

   Choose Device

   screen.
7. Tap

   Save

   .
8. Tap

   Add an action

   under the

   Alexa Will

   section.
   • Choose which Fire TV device will complete the action.
   • Choose which action Fire TV completes (e.g. Pause Video).
9. Tap

   Next

   .
10. Tap

    Add an action

    under the

    Alexa Will

    section.
    • Choose

      Alexa Says

      .
    • Choose

      Customized

      .
    • Enter the "Someone is at your lobby" response.
    • Tap

      Next

      .
    • Choose the Fire TV device from which you want to hear that message.
11. Tap

    Save

    .

You can also add actions, such as playing an alert sound, using these steps.