Using Ring Intercom with your Alexa-enabled device or smartwatch

You can connect your Echo Show, Echo Dot, Echo Spot, Echo Hub, Fire TV or Fire Table to your Ring Intercom device and use Alexa voice commands to do the following as long as your Ring account and Alexa accounts are linked:

• Answer your Ring Intercom device
• End a conversation
• Unlock your building entrance
• Live view visitors from Ring Intercom Video during intercom calls

Answer your Ring Intercom with Alexa

After you’ve connected your Ring Intercom to your Alexa-enabled device, you can answer calls and speak to your visitors through your Echo or Fire TV device.

To speak to your visitor, you can say:

• Alexa, speak to [Ring Intercom Name].
• Alexa, talk to [Ring Intercom Name].

Ending two-way conversations

In order to finish a two-way conversation with a visitor on your Ring Intercom, you can say:

• Alexa, exit.
• Alexa, stop.
• Alexa, quit.

Configure unlock by voice for your Ring Intercom

Follow the steps to enable unlock by voice and create a voice code:

1. Open the Alexa app and tap the

   Devices

   icon in the footer.
2. Tap

   All Devices

   at the top.
3. Tap

   Ring Intercom

   device.
4. Tap

   Settings

   in the top right corner.
5. Tap

   Unlock by voice.
6. If you want to use a voice code to unlock your entrance, toggle

   Voice code for unlock

   on and create your voice code.
7. The Alexa app will ask for your Amazon account password that you use for your Alexa-enabled device

Unlock your building entrance using Alexa with Ring Intercom

To unlock the building door using Alexa, say Alexa, unlock [Ring Intercom Name] or Alexa, open [Ring Intercom Name]. If you have enabled Voice code for unlock in the Alexa app, Alexa will then ask you for your voice code to complete the action.

Note: If you use an Echo Dot to unlock your building entrance, you will need to end the two-way conversation with visitor first and then say Alexa, unlock [Ring Intercom device Name] or Alexa, open [Ring Intercom device Name]. If you have enabled Voice code for unlock in the Alexa app, Alexa will then ask you for your voice code to complete the action.

How to use your Alexa-enabled smart watch with your Ring Intercom device

With Ring Intercom devices and Alexa-enabled Smart watches, you can enjoy smarter access. Keep control of your Ring Intercom devices at your fingertips by managing it directly from your Alexa-enabled smartwatch. Unlock your building entrance, and control access - all from your wrist. Perfect for those busy moments when your phone isn't readily available. Alexa-enabled smart watches compatible with Ring Intercom devices:

• Fitbit Versa
• Fitibit Sense (1,2)
• Samsung Galaxy Watch (With Wear OS)

To link your Ring Intercom to an Alexa-enabled smart watch, your Smart Watch must first be connected to the Alexa App. Use the below steps to connect your Smart watch to the Alexa app:

1. Open the Amazon Alexa app then go to the settings menu.
2. At the top of the settings menu, select

   Add Device

   .
3. Scroll down and select your

   device type (i.e. Smart Watch)

   then follow the instruction on the screen.

Follow the below steps to link your Smart watch to your Ring Intercom“

1. Open the Amazon Alexa app.
2. Open the app menu and tap

   Skills & Games

   .
3. In the

   Skills & Games

   section use the search bar to search for Ring, Once found tap to select.
4. Tap on

   Enable

   to use the Ring Skill.
5. Follow the prompts to Sign in with your Ring account to link it with your Amazon account.
6. Once the accounts are linked, tap

   Discover Devices

   to sync your Ring Intercom with Alexa.

After your Ring Intercom has successfully synced, you can use Alexa voice command on your watch to unlock your building entrance by saying "Alexa, unlock <Ring Intercom Name>".

How to View the live video and see the visitor at your Ring Intercom Video

If your building intercom has a camera that transmits video, and it’s connected to a Ring Intercom Video, you can answer a video call and see the visitor through your Echo Show or Fire TV device. The live video is only available when a visitor is calling you at the building intercom. If your Fire TV relies on the Alexa button on a remote to activate Alexa to receive commands, and that same Alexa button acts as the mute/unmute button, Alexa will not be able to be mute the active audio and answer the command during an active call. You need to end the intercom call first before commanding Alexa to unlock the door. To see or speak to your visitor, you can say: _Alexa, speak to [Ring Intercom device Name]._ __Alexa, talk to [Ring Intercom device Name]._ If Alexa is commanded when there’s no one calling you, there will not be an available video to stream.

Create a Routine to play a voice alert through Alexa when visitor calls you at the intercom lobby

Use Alexa Routines to allow Alexa to play custom voice and sound alerts on your Echo Show, Echo Dot, Fire TV or Fire Tablet when an incoming call is received.

These steps show how to create a Routine to pause video content on Amazon Echo Speakers, Echo Show, Echo Dot, Fire TV or Fire Tablet and have Alexa say "someone is at your lobby" when an incoming call is detected.

Step 1: Ensure Ring and Alexa are linked If you have not done so already, you must enable the Ring skill in your Alexa app and link your accounts.

1. Open the

   Alexa app

   .
2. Open the main menu and tap

   More.
3. Tap

   on

   Skills & Games

   .
4. Search for the

   Ring skill

   and tap

   Enable to Use

   .
5. Log in with your Ring account details to link your accounts.
6. Tap

   Discover Devices

   to connect your Ring Intercom.

Step 2: Create a custom Alexa Routine This routine will use the Ring Intercom's call event as a trigger to perform a series of actions.

1. Open the

   Alexa app

   and go to

   More
2. Tap on

   Routines

   .
3. Tap the

   plus (+) icon

   to create a new routine.
4. Name the routine

   (e.g., "Pause for Intercom").
5. For the

   "When this happens"

   trigger, select

   Smart Home

   .
6. Choose your

   Ring Intercom

   device from the list.
7. Select the trigger as

   Incoming Call

   .

Step 3: Add actions to your routine Next, you will define the actions Alexa will take when the Intercom is called.

1. Under the

   "Add action"

   section, tap the plus (+) icon.
2. Choose

   Media

   and then select

   Pause

   .
3. Choose the device(s) you want to pause (e.g., your Echo device playing music) and tap

   Next

   .
4. Add another action by tapping the plus (+) icon.
5. Choose

   Wait

   and set the duration. A 1–2 minute wait time is usually enough to take the call. Tap

   Next

   .
6. Add a final action by tapping the plus (+) icon.
7. Choose

   Media

   and select

   Resume

   .
8. Select the same device(s) you chose to pause in step 2. Tap

   Next.
9. Tap

   Save

   .

Additional actions, such as playing an alert sound, can be added as well.