Using Ring Intercom with your Alexa-enabled device

You can connect your Amazon Echo Speakers, Echo Show, Echo Dot, Fire TV or Fire Tablet to your Ring Intercom and use Alexa voice commands to do the following:

• Answer your Ring Intercom
• End a conversation
• Unlock your building entrance

Answer your Ring Intercom with Alexa

After you’ve connected your Ring Intercom to your Alexa-enabled device, you can answer calls and speak to your visitors through your Echo or Fire TV device.

To speak to your visitor, you can say:

• Alexa, speak to [Ring Intercom Name].
• Alexa, talk to [Ring Intercom Name].

Ending two-way conversations

In order to finish a two-way conversation with a visitor on your Ring Intercom, you can say:

• Alexa, exit.
• Alexa, stop.
• Alexa, quit.

Configure unlock by voice for your Ring Intercom

Follow the steps to enable unlock by voice and create a voice code:

1. Open the Alexa app and tap the

   Devices

   icon in the footer
2. Tap

   All Devices

   at the top
3. Tap

   Ring Intercom
4. Tap

   Settings

   in the top right corner
5. Tap

   Unlock by voice
6. If you want to use a voice code to unlock your entrance, toggle

   Voice code for unlock

   on and create your voice code.
7. The Alexa app will ask for your Amazon account password that you use for your Alexa-enabled device

Unlock your building entrance using Alexa with Ring Intercom

To unlock the building door using Alexa, say Alexa, unlock [Ring Intercom Name] or Alexa, open [Ring Intercom Name]. If you have enabled Voice code for unlock in the Alexa app, Alexa will then ask you for your voice code to complete the action.

Note: If you use an Echo Dot to unlock your building entrance, you will need to end the two-way conversation with visitor first and then say Alexa, unlock [Ring Intercom Name] or Alexa, open [Ring Intercom Name]. If you have enabled Voice code for unlock in the Alexa app, Alexa will then ask you for your voice code to complete the action.

Create a Routine to play a voice alert through Alexa when visitor calls you at the intercom lobby

Use Alexa Routines to allow Alexa to play custom voice and sound alerts on your Amazon Echo Speakers, Echo Show, Echo Dot, Fire TV or Fire Tablet when an incoming call is received.

These steps show how to create a Routine to pause video content on FireTV and have Alexa FireTV say "someone is at your lobby" when an incoming call is detected.

1. Open the Alexa app.
2. Tap

   More

   .
3. Select

   Routines

   from the menu.
4. Select the

   Your Routines

   tab.
5. Tap the

   +

   icon to

   Create Routine

   .
6. Tap

   Add an event

   under the

   When

   section.
7. Tap

   Smart Home

   .
8. Select your Ring Intercom device from the

   Choose Device

   screen.
9. Tap

   Save

   .
10. Tap

    Add an action

    under the

    Alexa Will

    section.
    • Choose what FireTV device will do the action.
    • Choose what action FireTV completes (e.g. Pause Video).
11. Tap

    Next

    .
12. Tap

    Add an action

    under the

    Alexa Will

    section.
    • Choose

      Alexa Says

      .
    • Choose

      Customised

      .
    • Enter "Someone is at your lobby" response.
    • Tap

      Next

      .
    • Choose FireTV device you want to hear that message from.
13. Tap

    Save

    .

Additional actions, such as playing an alert sound, can be added as well.