Safety and compliance information for Ring Pan-Tilt Indoor Cam
IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power cord. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.
Your device is shipped with an AC adapter 5F94F2. Your device should only be powered using the AC adapter included with the device. If the adapter or cable appears damaged, discontinue use immediately. Install your power adapter into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adapter.
Do not expose your device or adapter to liquids. If your device or adapter gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adapter to dry completely before plugging them in again. Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or a hair dryer. If the device or adapter appear damaged, discontinue use immediately. Use only accessories supplied with the device to power your device.
Install your power adapter into an easily accessible electrical socket located near the equipment that will be plugged into or powered by the adaptor.
OTHER SAFETY CONSIDERATIONS
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
Don’t expose your device to steam, extreme heat or cold. For example, do not install your device near any heat sources such as space heaters, heater vents, radiators, stoves, or other things that produce heat. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use. To reduce the effect of the warming, place your device on a heat resistant surface.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
Pan-Tilt Indoor Cam and its accessories are for indoor use only.
CAUTION: When mounting this device in elevated locations, use precautions to ensure that the device does not fall and harm bystanders.
Only handle your device with clean hands. Clean the Device by unplugging it and using a soft cloth that is slightly damp with water and a touch of rubbing alcohol; be careful not to wipe it with anything abrasive or to use any harsh chemicals. After cleaning, wait for the Device to dry completely before plugging it in again.
PRODUCT SPECIFICATIONS
Model number: 5F93F2 Electrical rating: 5V⎓2A Operating Temperature Range: -20°C to 45°C
FOR CUSTOMERS IN EUROPE AND THE UNITED KINGDOM
Conformity Statement
Hereby, Ring LLC declares that the radio equipment type 5F93F2 is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulation, RER 2017 (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC.
Wireless Features: WiFi 2.4GHz, Maximum Power: 20dBm Bluetooth Low Energy, Maximum Power: 20 dBm
Device Power Consumption Mode: Networked standby
Power Adapter Energy Efficiency Information Power Adapter Model No. 5F94F2
Manufacturer: Amazon.com Services LLC EU Address: Amazon EU S.à r.l., 38, avenue John F. Kennedy, L-1855 Luxembourg, RCS Luxembourg No.: B-101818
AC Input Voltage (Vac): 100-240 AC Input Current (A): 0.3 AC Input Frequency (Hz): 50/60 DC Output Voltage (Vdc): 5 DC Output Current (A): 2 DC Output Power (W): 10 Average Active Efficiency (%): 81.15 Efficiency at Low Load (10%) (%): 78.05 No-load Power Consumption (W): 0.067
RADIO FREQUENCY COMPLIANCE
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC. This device should be installed and operated with at least 20 cm between the radiator and your body.
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www. amazon.com/devicesupport.
ADDITIONAL SAFETY AND COMPLIANCE INFORMATION
Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
TERMS AND POLICIES
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies visit ring.com/legal.
LIMITED WARRANTY
If you purchased your Ring devices or accessories (the “Device”) from Ring, Amazon or from authorized resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we.” When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as “Used” & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase.
During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third party repair, third party parts, or other external causes.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided below in ‘Contact Information’.
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Contact Information. For help with your Device, please contact Ring Community Support online at support.ring.com or call us at 01727 26 3045 or +44 0808 196 5767.
FOR EUROPEAN CONSUMERS
If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.
FOR AUSTRALIAN AND NEW ZEALAND CONSUMERS
Contact Information. For help with your Device, please contact Ring Community Support at: https://support.ring.com/hc/en-au or call 61 2 8294 9169 or 1 300 205 983 (Australia) or 64 9887 9871 (New Zealand).
FOR AUSTRALIAN CONSUMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, provided repair facilities and parts for the goods are available.
Subject to any rights that you may have under the Australian Consumer Law, you may be required to bear the expense of claiming under this limited warranty, including the cost of returning the Device.
FOR NEW ZEALAND CONSUMERS
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to a repair, replacement, or refund if the goods we provide to you are not of acceptable quality, are not fit for a particular purpose made known by you the consumer or represented by Ring, or do not correspond with what is advertised by Ring. Ring does not undertake that repair facilities and parts will be available for our goods. You are also entitled to reject the goods and receive a refund or replacement from Ring if the failure of the goods to comply with guarantees in the Consumer Guarantees Act cannot be remedied, or the failure is of substantial character.
In addition, you may be entitled to compensation for reasonably foreseeable loss or damage. The above terms do not apply to goods purchased for commercial use.
FOR SOUTH AFRICA CONSUMERS
For help with your Device, please contact Ring Community Support, or call 0800 993 700.
FOR SAUDI ARABIA CONSUMERS
If you are a consumer residing in the Kingdom of Saudi Arabia, the term of the limited warranty referred to above is 2 years from the date of original retail purchase